I received a call notifying me of a problem with my order so that I could rectify it. I also received several emails and texts keeping me updated and informed. I’ll be using FlowerChimp again!

end up the bouquet came in just 2/3 of the expected size.
oh and one rose missing
ha ha ha

upper image is what I've got. small flower buds and tons of rose leaves
and the lower image is what shown on the website.....

ease of purchase, reliability and quality of product.

Communication was excellent and Flower Chimp had striven to deliver a quality service by taking the time and care to understand the occasion, proactively made recommendations in the event of a product being unavailable and ensured that delivery was made on time - and all the while being an overseas customer. I am very impressed with the service.

Excellent flower quality. To chat with CS, I think it would be much better if we can use whatsapp too.