The flowers that we received were completely different to the reference photo! I was expecting a bunch of pink roses like the reference photo shows, however, it turned out pink became red and yellow and there wasn't a single pink rose and the packing was completely different too! Very disappointing!!!
I'm very satisfied. very nice and very reliable. Thank you and greetings from Germany.
No matter whether the color of flowers and the packing are completely different from the reference photo!
I ordered a bunch of pink roses but there isn't a single pink rose! Pink became red and white! Very disappointed!!!
The flower look great on the web, but upon arrival, the flower does not look the same as the actual. it is mostly white in colour. it is most suited for going to funeral than a birthday party. below istheir email repsone
"We understand your concern that your arrangement is not as vibrant as what we have advertised on our website.
Please note that the size of the bouquet, shades, color, and stages of bloom might vary from the pictures shown.
The flowers, fillers, and foliage in our bouquets come to us from the wholesaler in different shades of colors and stages of bloom.
Flowers are perishable items and they are not guaranteed to be completely flawless, we appreciate the understanding from all the customers
However, we assure you that the flowers used for that particular arrangement are according to our standard Blushing Ballad arrangement.
Nonetheless, refer to the picture provided from your side, we can see all the flowers are in place as per the quantity that we have mentioned.
Unfortunately, it is the nature of the fresh floral product where beyond our control."
Colour of flowers not matched. Pink became red. And the even the pink colour differs from the picture. Pls contact me for follow up. I can show u the picture.
It is not I expected and not alike to the picture from the website, spending almost HKD$600 to get such a small “premium”bouquet, it does not worth it. Very disappointed. Dear consumers please don’t take the pictures you see above as references, you wont get that size of bouquet and that beautiful arrangement of the flowers. Sad that here wont allow me to upload what I got.
Flowers were OK, but came with no vase or anything to hold water. Bit of a disappointment.
I ordered flowers in vase for my bestie birthday. I was okay with flowers not in vase because they call ahead and let me know they couldn’t do in the vase. But my bestie said flowers weren’t that fresh. So i was a but disappointed.
I choosed the simple red roses bouquet and she love it , it has a good size , arrived really fastwhat matters the most is the intenttion.
i tottaly recommend
We requested to be delivered on 9 to 1 pm on mothers day and we finally got it on around 3:45pm…
多謝您一直以來為香港消防界出力!
祝福您在人生另一篇樂章,享受悠閒生活,一切順心。
願您身體健康,退休生活多姿多彩!
From 超級敬(勁)愛您的
Kenji、Man、Wen、Suky、Anna
Prompt customer service, responded quickly and made close follow-ups - which are all good! I just wish the rose is fresh, some petals are brown :(
I was told I would receive an email confirming my order but I didn't. An email came two days later to say that the flowers were being delivered. I did call and spoke to a woman and she confirmed the order but I still didn't get the email receipt. The flowers were of good quality though.
Great flowers, on time and late change to words on card successfully executed. Thank you.
Good choice of products, enquiries by email were treated quickly .Payment process should be improved as I am not confident about security. I am usually asked to confirm payment by entering a code sent on my mobile which was not the case this time. Furthermore, it looks like there was some tentatibe of phishing when I was on your website. Due to these security concerns I am not sure I will use your services in future.