What Our Customers Are Saying...

收到時同圖片中一模一樣， 好靚，好新鮮。

I recently ordered flowers from Flower Chimp and was impressed by their responsive customer service and the ability to fulfill my same-day delivery request. However, I was quite disappointed with the quality of the flowers upon arrival.

The recipient noted that the yellow lilies were not open and already looked brown, while the yellow roses appeared more brown than fresh, as if they were wilting. Only the white statice and eucalyptus leaves looked alright, which isn’t surprising since they tend to last longer.

While I appreciate the promptness of the delivery, the overall condition of the bouquet did not meet expectations. I hope Flower Chimp can improve the quality control of their flowers to ensure customers receive fresh, vibrant arrangements.

the quality of the goods “Blushing Blooms”
is not good ,
totally unlike what is presented on website .
It is originally for my sister Master degree graduation celebration. Now we are both very disappointed.

I can’t believe the final product is like this.
Flowers wilt and leaves around not same with picture presented.
Hope the team will seriously pay attention to this problem. It’s unacceptable.

the quality of the goods is not good ,
totally unlike what is presented on website .
Mismatch with the leaves around the flower. Look different from the photo presented. The flower wilt, not beautiful.
My sister and I feel so disappointed of it.
It is originally for my sister Master degree graduation celebration.

I can’t believe the final product is like this.
Hope the team will pay attention to this problem.
It’s unacceptable.

Flowers were great, but a little upset about the whole ordering process. My name and contact number was placed as the sender, however on the day of delivery, Flower Chimp contacted my wife (the receiver) and ruined the surprise gift. The person who contacted her also said no sender details were provided but I definitely did so during the ordering process. Makes me a little hesitant from ordering again…

The pack paper less the white colour and some flowers are getting withered.
I always order flowers here but this time I'm disappointed.
The delivery service is good

The pack paper is less the white colour and some flowers getting withered.
I always order flowers here, but this time a bit disappointed.
The delivery service is good

The description says 9 roses, 5 gerbera, 5 carnations.
But when I received it it was only 5 roses, 3 carnations and 3 gerberas.
Very dishonest. If the receiver didn’t check, the sender will not know and would be deceived to pay such a high pay for so few flowers.
Please check when you order from this florist

The flowers are fresh with nice packaging! And it’s arrived on time. Many thanks for the CS Ain to follow up my order!

The number of flowers in the stalk were nowhere close to what is shown in the picture. If I could upload a picture, I would. Very disappointing.
However the speed of delivery is excellent.

1. I arrange this as a surprise for my wife, but the driver called her multiple times before delivery. It's has ruined the surprise, and at the end he was still late! I asked for morning delivery and it has not been delivered until late afternoon.
2. The flower came without the message card that I have already placed the order with.

Overall, the service was disappointing and I'll not be back again.

Very disappointed with this purchase. These flowers were for a birthday and the flowers only lasted a couple of days.
I won't purchase again.

The flower was unexpected, seems some comment said not match with the picture. But outcome is the flower was very beautiful. And the girl was happy to receive it.

I will order it again.😊

全部花大小唔均勻，感覺非常稀疏。

I sent it to my wife for her birthday. She was happy, but felt a bit disappointed with the quality. The flowers were not fresh enough, definitely not as shown in the pictures.

3 Star just for the delivery service only which I had paid $80 and about the flowers they looked like they were prepared already when the day I had placed order i.e. 3days ago.

Looks very different from picture. Doesn’t look pretty at all!

Interesting and apparently easy website to use , for 2 days I couldn’t pass my order online , so I decided. To calll , finally I understood that the cake I wanted was out of stock , so no choice , I need to order the cake flavor that I don’t like ,in the website seems to be not able to inform you if out of stock , then they proper 4 kind of cake but they cannot manage to have it all in stock , first turn down , then the website propose delivery in new territory, great and propose on day delivery, fantastic deal . Even not cheap, great deal , I ordered at 9.39 am to be delivered 6 or 6pm perfect timing for the kids birthday party - then at 3.30 pm I got the phone call telling me that they can deliver the cake only in Shatin and not in taipo and that I need to collect in Shatin … OMG 2 h before the birthday you tell me you cannot deliver and you charge delivery by the way ! Great concept great idea Great service on the paper but finally cannot manage to deliver any of them - it turn to disappointment and a joke and again NOT cheap !!!

Great

Website not working and emailed to enquire about order and didn't receive response in over 3 days!?

Very good services and packing!

貨不對辦 😤
The flowers I received did not match the bouquet I ordered at all. The color and arrangement were quite different from the picture I saw. While I understand some variation is expected, the red and pink tones were significantly off, (I only chose this bouquet because I liked how the red popped and the sunflower was nicely positioned, and the white wrapping paper gave a simple background for the colors to stand out) And everything was wrong, red was not red but pink blush (I hate pink), the wrapping paper clashed with the rose, they look invisible now , don’t even get me started on the arrangement. Given the cost of the bouquet, I expected the final product to more closely resemble the advertised arrangement. I am very disappointed and upset with the quality. Sorry if it sounds rude, but this was supposed to be a gift for a special friend, I was very worried if she will like it, and even I hate it now. Safe to say I will never buy again from them.

The box is beautiful and the butterfly explosion is too cute, but expect a very small cake.

The flowers I received did not match the bouquet I ordered at all. The color and arrangement were quite different from the picture I saw. While I understand some variation is expected, the red and pink tones were significantly off, (I only chose this bouquet because I liked how the red popped and the sunflower was nicely positioned, and the white wrapping paper gave a simple background for the colors to stand out) And everything was wrong, red was not red but pink blush (I hate pink), the wrapping paper clashed with the rose, they look invisible now , don’t even get me started on the arrangement. Given the cost of the bouquet, I expected the final product to more closely resemble the advertised arrangement. I am very disappointed and upset with the quality. Sorry if it sounds rude, but this was supposed to be a gift for a special friend, I was very worried if she will like it, and even I hate it now. Safe to say I will never buy again from them.

The delivery was supposed to be 1-6 but arrived after 8:15pm. No one ever contacted to advise it being late.
If only I could upload images, the delivery looked nothing like what’s in the photo. The wrapping is so bad and tacky. The tie is hand cut crooked with a piece of paper, no way does it look like a shirt and tie. Flowers are dull, dry and unfresh all squished together inside of wrapping. Really disappointing.