the banquet and packaging was in good quality.
The flowers were nice. Response was quick. Delivery was perfect. Something to improve: 1. The bouquet was lying flat on the table and water was leaking all over the table when we arrived. Maybe remind the hotel staff to handle it better next time. 2. Order number was written on the content page of the card, seemed quite unnecessary.
However, the package was not fixed properly, water came out from it.
Respone from the customer service..
2nd time to order and delivery is always on time. The flowers look beautiful in person too. What you see is what you get.